Preparation for ASQ Certified Manager of Quality/Organizational Excellence

This course targets those planning to sit for the Certified Quality Manager exam. However, the topics are covered sufficiently so that people with little advanced knowledge of the concepts can master them with practice.

Each topic is presented in a practical, easy-to-follow manner that emphasizes the practical application of the tools covered. Participants will be given the opportunity to practice tools during the course and with optional homework exercises. A comprehensive manual, designed as an exam reference book, is provided to each attendee, reviewing exam topics and several sample exams.

By the end of the course, participants will be able to:

• Review the body of knowledge in preparation for the ASQ CMQ/OE examination
• Apply the components of the Body of Knowledge (BOK) to further focus their preparation efforts
• Explain, through discussions, the main concepts in each of the BOK elements
• Refine their thinking approach in preparation for the ‘constructed response’ section of the examination
• Practice sample tests

Individuals who desire to reinforce their skills, knowledge, and capacity to understand the CMQ/OE body of knowledge in preparation for taking the ASQ Certified Manager of Quality/Organizational Excellence examination.

• Quality improvement and management
• Problem-solving
• Leadership and team building
• Strategy development and deployment
• Process management
• Measurement: assessment and metrics
• Training and development
• Communication
• Project management
• Quality system and quality models