Developing Purchasing Policies, Processes and SLAs

This course uses a highly interactive workshop setting involving activities to plan and draft policies. We will also be designing, mapping and evaluating processes as well as drafting SLAs.

By the end of the course, participants will be able to:

• Outline the strategic role of purchasing in the organization
• Practice the latest business writing techniques suited for the development of policies, processes, procedures and SLAs
• Formulate policies to effectively govern the organization’s purchasing activities
• Design cross functional processes and procedures that optimize effort, cost, time, output and controls
• Develop SLAs that set smart rules of engagement between the purchasing department and the rest of the organization

Purchasing and supply chain management professionals at all levels of the organization, as well as other company personnel involved in the purchasing process.

• Procurement management
• Policy development
• Processes design
• Process evaluation
• SLA development
• Business writing