The Effective Analyst

This course relies on the use of an interactive case study, developed specifically for this course, to demonstrate the different components of effective problem solving. In addition to the customized case, this course utilizes individual debriefs, group discussions, role playing, and presentations.

By the end of the course, participants will be able to:

• Define a problem and ensure that the 'right' question is being answered
• Justify breaking down a problem into smaller issues that can be tackled independently
• Create a work plan that prioritizes resources and focuses on the key issues
• Identify the right sources for data through research and expert interviews
• Interpret data and build a structured argument for findings
• Develop a structured story to present to management
• Explain findings to team members and senior leadership

New and advanced analysts and project managers who are involved in researching, analyzing and investigating issues related to their organization.

• Problem management
• Problem solving
• Analysis of data
• Creativity
• Conceptual thinking
• Balanced decision making
• Results orientation