Social Skills in the Workplace

This course relies on a hands-on approach that is interactive and participatory. Participants will be asked to self-assess current practices and develop action plans for improving skills and behaviors.

By the end of the course, participants will be able to:

• Adapt to the new rules of work, learning, and life
• Identify early burnout signs and generate a recovery plan
• Apply proven techniques for an increased level of focus at work
• Develop and maintain their professional network
• Recognize the benefits of connecting with others through specified behaviors
• Assess their current level of social skills and develop a personal development plan
• List and apply proven methods for influencing and persuading others in organizations

Administrators, officers, specialists, supervisors, team leaders, and line managers.

• Relating and networking
• Working with people
• Building relationships
• Improving focus and commitment
• Enhancing self-confidence
• Service orientation