Feedback and How to Master It

The workshop uses a mix of facilitated and instructor-led sessions to deliver the key learning points and extract the required deliverables from the audience. Role-plays and behavior modeling will be two critical methodologies in this workshop. 

By the end of the course, participants will be able to:

• Define feedback and contrast it with opinions, reactions, and evaluations
• List the global best practices for providing feedback and decide which one to use based on the situation
• Provide feedback that enhances a recipient’s esteem and improves performance

All managers and senior professionals involved in setting, reviewing, or improving the performance of others at any level in the organization. 

• Setting expectations
• Performance monitoring
• Questioning and active listening
• Motivating and enhancing self-esteem