Certificate in Document Control and Records Management (CDCRM)

This course uses a combination of presentations, group discussions, case studies and exercises based on real life situations. 

By the end of the course, participants will be able to:

• Explain how Document Control and Records Management fits within the business objectives and environment of their organizations.
• Apply key Document Control and Records Management concepts and techniques to organizing and managing documents and records.
• Describe the most common reasons for poor document control, and how to improve the process.
• Explain the process of planning and implementing a Document Control and Records Management (DCRM) solution.
• Apply best practice, yet key standards to Document Control and Records Management.

This course is designed for anyone from administration to management, with full or some responsibility, at a corporate and operational level, for document and records management, document control, compliance and information governance.

• Risk analysis
• Document process analysis
• Knowledge of relevant standards
• Document identification
• Managing document registers