Artificial Intelligence (AI) Fundamentals

This course provides participants with a practical and accessible understanding of Artificial Intelligence (AI) and its applications in the workplace. Designed for non-technical participants, the training explores how AI tools such as ChatGPT, Gemini, and Microsoft 365 Copilot can streamline workflows, enhance productivity, and improve decision-making. Participants will learn how to effectively select and implement AI tools based on factors such as cost, usability, and data privacy. A key focus is on prompt engineering, enabling participants to craft precise AI inputs for more accurate and relevant outputs. The course also covers AI-powered automation, demonstrating how to use AI for tasks like drafting emails, summarizing meetings, and managing schedules. Additionally, participants will explore AI-driven data analysis and visualization techniques using tools like Power BI to extract actionable insights. Ethical considerations and responsible AI use will be addressed, ensuring participants are equipped to navigate data privacy, bias, and regulatory compliance. The training concludes with a hands-on project, allowing participants to develop and present an AI-driven solution to a real-world business challenge. By the end of the course, participants will be equipped to leverage AI tools confidently, enhancing efficiency, innovation, and strategic decision-making in their organizations. PrerequisitesNone — open to managers at all levels