Certificate in Emotional Intelligence

This course relies on the use of psychometrics to help participants identify their emotional intelligence abilities. The course also features the use of interactive exercises, group discussions, reflective exercises, and activities that will help participants become highly competent in emotional intelligence.

By the end of the course, participants will be able to:

• Explore the three aspects of emotional intelligence, the brain design, and the EI cycle
• Develop self-awareness of their emotions and the impact of emotions on thoughts and behaviors
• Expand their self-control and self-management by practicing the five competencies of self-control
• Recognize emotions in others, achieve rapport with their team, and develop social awareness
• Improve their ability to manage through influencing others and practicing inspirational leadership

Business professionals, managers, team leaders, and individuals who have decided to learn and develop their emotional intelligence competencies to enhance, as well as manage, their relationships at work and in life.

• Emotional self-awareness
• Emotional self-control
• Managing emotions
• Emotional expression
• Emotional understanding
• Empathy
• Active listening
• Team effectiveness
• Organizational awareness
• Relationship building
• Conflict management style
• Tact, transparency, and emotional control
• Impact, influence, and inspirational leadership