Feedback and How to Master It
Feedback is one of the most misused tools in communication and performance management. What makes things worse is that the term is ill-defined as feeding back, which is wrong. For some people, it means providing an opinion or a reaction; for others, it means appraising or evaluating. It is neither. Feedback is best explained when it is defined using the term feed-forward! In this intensive workshop, we will x-ray the term feedback within various contexts and highlight how this communication tool can positively impact the recipient’s performance, increase their motivation, and enhance their self-esteem. PrerequisitesNone — open to managers at all levels
Overview
Course Methodology
The workshop uses a mix of facilitated and instructor-led sessions to deliver the key learning points and extract the required deliverables from the audience. Role-plays and behavior modeling will be two critical methodologies in this workshop.
Course Objectives
By the end of the course, participants will be able to:
- Define feedback and contrast it with opinions, reactions, and evaluations
- List the global best practices for providing feedback and decide which one to use based on the situation
- Provide feedback that enhances a recipient’s esteem and improves performance
Target Audience
All managers and senior professionals involved in setting, reviewing, or improving the performance of others at any level in the organization.
Target Competencies
- Setting expectations
- Performance monitoring
- Questioning and active listening
- Motivating and enhancing self-esteem
Course Outline
- Clarifying the Misconception
- Feedback: how different is it from opinions, evaluations, and appraisals
- The reason why it has nothing to do with ‘feeding back’
- Best Practices for Providing Feedback
- GROW, SBI, COIN, CLEAR, BOOST, NVC, DESC and
- The Harvard HEAR framework
- Other popular models and their uses
- The secret recipe: From negative to positive
- The skills for effectively providing feedback
- The importance of language and terminology used
- Managing Reactions to Feedback
- Barriers to giving feedback
- Reasons for accepting or resisting feedback
- 6 tips to remember about feedback
Certificate of Completion
Issued by Gulf Training Institute
Upon successful completion, participants receive a certificate of completion from Gulf Training Institute.
Schedule & Fees
| Date | Location | Duration | Price | |
|---|---|---|---|---|
|
18 Oct 2026
to 22 Oct 2026 |
Online | 3 Days | USD 2,000 | Enroll Now |
|
18 Oct 2026
to 22 Oct 2026 |
Online | 3 Days | USD 2,000 | Enroll Now |
|
25 Oct 2026
to 29 Oct 2026 |
Online | 3 Days | USD 2,000 | Enroll Now |
|
25 Oct 2026
to 29 Oct 2026 |
Online | 3 Days | USD 2,000 | Enroll Now |
|
01 Nov 2026
to 05 Nov 2026 |
Online | 3 Days | USD 2,000 | Enroll Now |
|
01 Nov 2026
to 05 Nov 2026 |
Online | 3 Days | USD 2,000 | Enroll Now |
|
08 Nov 2026
to 12 Nov 2026 |
Online | 3 Days | USD 2,000 | Enroll Now |
|
08 Nov 2026
to 12 Nov 2026 |
Online | 3 Days | USD 2,000 | Enroll Now |
|
15 Nov 2026
to 19 Nov 2026 |
Online | 3 Days | USD 2,000 | Enroll Now |
|
15 Nov 2026
to 19 Nov 2026 |
Online | 3 Days | USD 2,000 | Enroll Now |
|
22 Nov 2026
to 26 Nov 2026 |
Online | 3 Days | USD 2,000 | Enroll Now |
|
22 Nov 2026
to 26 Nov 2026 |
Online | 3 Days | USD 2,000 | Enroll Now |
|
29 Nov 2026
to 03 Dec 2026 |
Online | 3 Days | USD 2,000 | Enroll Now |
|
29 Nov 2026
to 03 Dec 2026 |
Online | 3 Days | USD 2,000 | Enroll Now |
|
06 Dec 2026
to 10 Dec 2026 |
Online | 3 Days | USD 2,000 | Enroll Now |
|
06 Dec 2026
to 10 Dec 2026 |
Online | 3 Days | USD 2,000 | Enroll Now |
|
13 Dec 2026
to 17 Dec 2026 |
Online | 3 Days | USD 2,000 | Enroll Now |
|
13 Dec 2026
to 17 Dec 2026 |
Online | 3 Days | USD 2,000 | Enroll Now |
|
20 Dec 2026
to 24 Dec 2026 |
Online | 3 Days | USD 2,000 | Enroll Now |
|
20 Dec 2026
to 24 Dec 2026 |
Online | 3 Days | USD 2,000 | Enroll Now |
|
27 Dec 2026
to 31 Dec 2026 |
Online | 3 Days | USD 2,000 | Enroll Now |
|
27 Dec 2026
to 31 Dec 2026 |
Online | 3 Days | USD 2,000 | Enroll Now |