Certified Document Controller (CDC)

The course is delivered using a blended, practice-oriented methodology designed to maximize knowledge retention and workplace application. Learning is reinforced through instructor-led presentations, guided discussions, and real-world case studies drawn from project and organizational environments. Participants engage in individual and group exercises, hands-on system simulations, workflow design workshops, and practical demonstrations of automation and AI tools. 

By the end of the course, participants will be able to:

• Design and govern a complete document management lifecycle
• Build and implement structured document control systems
• Automate document workflows, approvals, and correspondence
• Select, configure, and operate Electronic Document Management Systems (EDMS)
• Apply governance, compliance, and information security controls
• Leverage AI-powered document management capabilities
• Operate a Document Control Center (DCC) and measure performance using KPIs

This course is suitable for individuals working in document management and record control, including but not limited to; document controllers, document control officers, records management staff, project administrators, project coordinators, quality and compliance officers, contract administrators, engineering and construction administrators, procurement support staff, and office managers. 

This course is also designed for professionals responsible for managing project or organizational documentation within government entities, regulated industries, and project-based environments, as well as individuals preparing for or transitioning into document management and control roles.

• Professional document management and lifecycle control
• Document control system design and implementation
• Workflow automation and process optimisation
• Electronic document management system operation
• Compliance, governance, and information risk management